Customers may direct inquiries to MagZ-BagZ.com via phone or email. Phone customer service
hours are 10:00 AM to 4:00 PM EST Monday through Friday.
- For telephone inquiries please call us at: 416-986-5825
- For email inquiries: info@magz-bagz.com
We will try to respond to all email requests within 24 hours.
Payment Options
Mastercard, Visa, Bank Account (where applicable) or Paypal account.
Currency and Taxes
All prices are quoted in Canadian dollars. Ontario residents are subject to HST. Canadian residents outside of Ontario are subject to GST or HST where applicable. Items shipped to the
US are subject to neither GST nor PST. The Purchaser is responsible for any import taxes, duties, brokerage, or other extra costs that might be associated with shipping to the US.
Returns and Exchanges
MagZ-BagZ stands behind our products. If you are not completely satisfied with your purchase,
we offer you a 30 day satisfaction guarantee for an exchange of your product or full refund to
your credit card, less shipping charges (and duties, import taxes, brokerage, and other fees).
Shipping charges will apply to exchanges.
Shipping:
Once you have placed your order, you will receive an email confirmation within 24-48 hours confirming your expected delivery. We make every effort possible to fulfill your order promptly.
MagZ-BagZ ships exclusively with Canpar. All shipping costs are automatically calculated during the checkout process. Shipping times may vary but general rules of thumb are as follows:
- Western Canada: 5 business days
- Eastern Canada: 3 business days
- Ontario: 2 business days
- Greater Toronto Area: 1 business day
- Continental U.S.A.: 5 business days
- International shipping upon request at info@magz-bagz.com
Should you require rush delivery, this can be arranged for an additional charge by contacting
info@magz-bagz.com. We will do our best to minimize the additional charges.
All orders are subject to a $4 handling fee to cover the cost of shipping materials (boxes, etc.) and labor.
All shipments are insured up to $100. For each additional $100 a $1.00 charge will be added to cover the cost of insuring your order in case it is lost or damaged.
Shipping costs may vary from those calculated during checkout. If costs vary you will be notified via phone or email.
